Privacy Policy
Your privacy is important to us. Learn how we protect and manage your personal information.
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1. Introduction
Prantik Institute of Skill Development and Technical Education ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Scope
This policy applies to all personal data collected through our website, mobile applications, enrollment processes, and any other interactions with Prantik Institute.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information
When you enroll in our courses, contact us, or use our services, we may collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, photograph, government ID | Student verification, certificate issuance |
| Contact Information | Email, phone number, address | Communication, course updates |
| Academic Information | Educational background, course preferences | Course eligibility, academic support |
| Financial Information | Payment details, transaction history | Fee processing, financial records |
| Technical Information | IP address, browser type, device information | Website analytics, security |
Sensitive Data
We do not collect sensitive personal data such as religious beliefs, political opinions, or health information unless required for specific educational accommodations.
3. How We Use Your Information
We use the collected information for the following purposes:
4. Data Protection & Security
We implement robust security measures to protect your personal information:
Security Measures
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security audits and updates
- Access controls and authentication
- Data backup and disaster recovery
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
| Data Type | Retention Period |
|---|---|
| Student Academic Records | 10 years after course completion |
| Financial Transactions | 7 years for tax purposes |
| Website Analytics | 2 years from collection |
| Marketing Communications | Until consent is withdrawn |
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
6. Your Data Protection Rights
You have the following rights regarding your personal data:
Right to Access
Request copies of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data
Right to Restrict
Limit processing of your personal data
Exercising Your Rights
To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 9. We will respond to your request within 30 days.
7. Third-Party Sharing
We may share your information with third parties in the following circumstances:
| Third Party | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Fee collection and processing | Payment information, contact details |
| Educational Partners | Course delivery and certification | Academic records, identity information |
| Government Authorities | Legal compliance and reporting | Required statutory information |
| Service Providers | Website hosting, analytics, communication | Technical data, contact information |
Data Processing Agreements
All third-party service providers are required to sign data processing agreements and implement appropriate security measures to protect your personal data.
8. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our platform
Update Notification
Continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Data Protection Officer
Email: dpo@pisdte.in
Phone: +91 70013 54140
General Inquiries
Email: info@pisdte.in
Address: Srikhanda, West Bengal 713150